Roger Sholanki, Founder & CEO of Book4Time.
Providers of health and wellness services are increasingly seeking innovative ways to bring in new guests and convert them into loyal customers. Managers know that in today's environment, it takes much more than just a coupon code to win over a lifetime customer.
Guest experience requires the artful coordination of many different touch points both online and in-spa in order to win over loyal customers. This becomes increasingly challenging to accomplish when businesses manage their guest experiences across multiple systems that aren't built to optimally leverage these touch points.
Book4Time's system is designed to intelligently track and manage every detail of your client life cycle from the point of acquisition from channels including its social media suite, to guest service and check-out. With Book4Time, guests are delighted with how easy it is to schedule with their favourite massage therapist online and again when they are greeted by name at the front-desk with a glass of their favourite champagne.
Intimate experiences like these build guest loyalty and ultimately earn your business additional revenue from word-of-mouth referrals. One way that Book4Time facilitates this process is through the seamless transmission of guest information across existing payment and property management system through its open API. The guest experiences is at the core of every detail which is owed to the fact that Book4Time's clients receive personalised treatment from people that are motivated to understand and solve their most pressing business challenges.
Book4Time's clients love that their solution is tailored to match their own unique set of business requirements as well as its intuitive user interface. Joey Detenber, a spa director from the W Hotel in Atlanta says: "Book4Time is easy to learn and very intuitive. Myself and my staff found that we could 'learn as we go' and still be able to run a seamless business." Also, 24/7 client support is a large part of why Book4Time maintains strong working relationships with its clients around the world.
Another reason that businesses approach Book4Time to grow their enterprise is for its highly scalable system architecture. Book4Time is 100 per cent cloud based and is built ready to rapidly provision services across multi-location spas and resorts worldwide. For clients of Book4Time, there is a clear path to replicating their own unique brand of guest experience when they open a new location.
With Book4Time, every client opportunity starts with a bespoke experience tailored around your most pressing business challenges. Contact us at [email protected] or +1 905 707 0070 to speak to a product specialist about how Book4Time can convert your customers into loyal guests.
About Book4Time Inc.
Book4Time is the leading provider of cloud-based spa management solutions to the world's most exclusive spa brands in over 30 countries. At Book4Time, every client opportunity starts with a bespoke experience tailored around your most pressing business challenges. www.book4time.com
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